Community Guidelines

1. General Provisions

1.1 Purpose

These Community Guidelines (“Guidelines”) set the standards for access to and participation in IHS community spaces.

1.2 Nature of IHS

IHS Entertainment Group operates as a Roblox Studio, creative project environment, and community-driven studio structure. These Guidelines are intended for studio, platform, project, moderation, and community operations within IHS environments.

1.3 Acceptance

By accessing, joining, using, or participating in any IHS environment, you agree to comply with:
a. these Guidelines;
b. the IHS Terms of Service;
c. any project-specific rules, notices, procedures, or moderation standards;
d. reasonable staff instructions; and
e. the rules of any third-party platform used to access IHS, including Roblox and Discord.

1.4 Scope

These Guidelines apply to conduct within IHS spaces and may also apply to conduct outside a specific IHS space where that conduct reasonably affects the safety, stability, moderation, operations, or reputation of IHS.

1.5 Participation Is a Privilege

Access to IHS spaces, roles, features, whitelists, testing access, creator access, and community privileges is granted conditionally and may be limited, restricted, suspended, or withdrawn by IHS where reasonably necessary for community safety, project quality, or studio operations.

1.6 Interpretation

These Guidelines shall be interpreted in a practical, good-faith, community-protective manner. Bad-faith, selective, overly technical, or loophole-driven interpretations do not override the intended meaning of these Guidelines.

2. Respect, Conduct, and Community Behavior

2.1 Respect Toward Others

Users must treat other users, staff, creators, contributors, and community participants with respect.

2.2 Harassment and Targeted Abuse

Users may not harass, bully, target, intimidate, humiliate, or repeatedly antagonize another person or group.

2.3 Insults and Personal Attacks

Users may not direct abusive insults, degrading remarks, personal attacks, or hostile mockery toward others.

2.4 Hate Speech and Discrimination

Users may not use discriminatory language, slurs, hateful symbolism, or conduct that attacks or excludes others on the basis of protected characteristics or similar identity-based traits.

2.5 Threats and Intimidation

Users may not threaten, coerce, blackmail, or intimidate others, whether directly, indirectly, jokingly, or suggestively.

2.6 Provocation and Conflict-Seeking

Users may not intentionally provoke conflict, bait others into arguments, or escalate tension for entertainment, retaliation, or disruption.

2.7 Community Disruption

Users may not engage in conduct that materially damages the atmosphere, trust, safety, or stability of the IHS community.

2.8 Repeated Unwanted Contact

Users may not repeatedly contact, ping, message, follow, or pressure another user after being asked to stop or where the contact is clearly unwelcome.

3. Communication and Content Standards

3.1 Appropriate Communication

Users must communicate in a manner appropriate to the relevant space, channel, or process.

3.2 Spam and Flooding

Users may not spam, flood, mass-repeat, or otherwise disrupt channels, chats, threads, tickets, forms, or voice environments.

3.3 Trolling and Deliberate Derailment

Users may not troll, deliberately derail discussions, or intentionally create confusion, chaos, or bad-faith disruption.

3.4 Graphic, Sexual, or Shock Content

Users may not post or distribute graphic, sexually explicit, exploitative, or shock-oriented content except where expressly permitted by IHS and by the relevant platform.

3.5 Inappropriate Public Escalation

Users may not weaponize public channels, social spaces, or community discussions to shame, pressure, or retaliate against staff, users, or ongoing handling processes.

3.6 False or Misleading Official Claims

Users may not publish or circulate false, misleading, or manipulated claims presented as official IHS information.

3.7 Unsafe or Harmful Content

Users may not share content that encourages harm, glorifies abuse, normalizes dangerous conduct, or creates a clear safety risk for others.

3.8 Malicious Links or Files

Users may not share malicious links, harmful downloads, phishing material, malware, or deceptive files.

3.9 Restricted or Confidential Material

Users may not publish, leak, or distribute internal, confidential, staff-only, moderation-only, support-only, or otherwise restricted material without authorization.

4. Safety, Privacy, and User Protection

4.1 Doxxing and Personal Information

Users may not share, threaten to share, request, trade, or misuse another person’s personal, identifying, or private information without clear permission.

4.2 Privacy Violations

Users may not violate the reasonable privacy of others, including through unauthorized publication of private conversations, private evidence, private forms, or private communications.

4.3 Grooming and Sexual Misconduct

Users may not engage in grooming, predatory conduct, sexual exploitation, inappropriate sexual conduct, or any behavior that creates a safety risk.

4.4 Exploitative Conduct Involving Minors

Users may not engage in any exploitative, predatory, sexual, manipulative, or otherwise unsafe conduct involving minors.

4.5 Incitement of Harassment

Users may not organize, encourage, or coordinate harassment, dogpiling, raids, mass-targeting, or retaliatory pressure campaigns.

4.6 Harm, Self-Harm, or Violence Promotion

Users may not glorify, encourage, threaten, or manipulate others through violence, self-harm, or comparable harmful conduct.

4.7 Scams and Fraud

Users may not scam, defraud, deceive, or trick others for gain, access, influence, money, items, accounts, or status.

4.8 Phishing and Security Abuse

Users may not attempt to obtain account credentials, sensitive information, access tokens, or similar data through deception or technical misuse.

5. Staff, Support, and Procedure Integrity

5.1 Respect for Staff

Users must treat staff respectfully, including during moderation actions, support interactions, appeals, and disagreements.

5.2 Compliance with Staff Instructions

Users must comply with reasonable instructions issued by IHS staff.

5.3 Staff Interference

Users may not interfere with, obstruct, derail, or sabotage moderation, support, review, or operational processes.

5.4 Staff Abuse

Users may not insult, harass, threaten, bait, pressure, or repeatedly provoke staff members in connection with their duties.

5.5 Support Abuse

Users may not misuse support, ticket, report, appeal, application, or review systems. This includes repeatedly reopening resolved matters without meaningful new basis, excessive ticketing, spam submissions, or using support systems to pressure staff.

5.6 False Reports or Misleading Appeals

Users may not knowingly submit false, manipulated, incomplete, retaliatory, or misleading reports, appeals, requests, or evidence.

5.7 Procedural Manipulation

Users may not use technicalities, selective quoting, narrative manipulation, or omission of material facts to improperly influence staff decisions.

5.8 Reopening Closed Matters

Users may not repeatedly reopen a closed case, sanction, report, or support matter without meaningful new evidence or a legitimate new basis for review.

5.9 Bad-Faith Public Pressure

Users may not bypass normal procedures by generating public pressure, rallying others, or escalating matters in bad faith to force a preferred outcome.

6. Fair Play, Integrity, and Platform Misuse

6.1 Exploiting and Cheating

Users may not cheat, exploit, script, macro, bot, or use unauthorized tools, software, mechanics, or automation to gain unfair advantage.

6.2 Bug Abuse

Users may not knowingly abuse bugs, glitches, loopholes, or unintended mechanics for gain, disruption, or evasion.

6.3 Unauthorized Automation

Users may not use unauthorized automation, self-bots, user-bots, or comparable non-permitted tools in IHS environments.

6.4 Ban Evasion and Alternate Accounts

Users may not evade restrictions, suspensions, bans, or access limitations through alternate accounts, third parties, hidden identities, or platform switching.

6.5 Inauthentic Participation

Users may not manipulate participation, engagement, membership, metrics, activity, or visibility in an artificial or deceptive way.

6.6 Impersonation and False Identity

Users may not impersonate IHS, staff, creators, partners, collaborators, official accounts, or other users, nor present themselves deceptively in a way that causes confusion or reliance.

6.7 Unauthorized Sales or Transfers

Users may not buy, sell, transfer, share, or broker accounts, access, permissions, roles, restricted entry, or similar community privileges where prohibited by IHS or the relevant platform.

6.8 System Manipulation

Users may not manipulate events, progression, rewards, applications, rankings, internal systems, or project mechanics in a deceptive or unfair manner.

6.9 Assisting Violations

Users may not assist, organize, coordinate, facilitate, prepare, or instruct others to violate these Guidelines.

6.10 Attempted Violations

Attempted violations, preparation for violations, and coordinated misconduct may be treated as full violations.

7. Project-Specific, Roleplay, and Role-Based Standards

7.1 Project-Specific Rules

Users must comply with all project-specific rules, game rules, roleplay rules, event rules, creator rules, testing rules, and participation requirements applicable to the relevant IHS environment.

7.2 Out-of-Character Abuse

Users may not use out-of-character conduct, technicalities, reporting systems, or external pressure to unfairly influence in-game, in-project, or roleplay outcomes.

7.3 Metagaming, Powergaming, or Comparable Abuse

Where prohibited by the relevant project, users may not engage in metagaming, powergaming, forced outcomes, or comparable fairness-breaking conduct.

7.4 Abuse of Role, Status, or Whitelist

Users may not misuse roles, ranks, whitelists, contributor status, tester status, partner status, or creator status for personal leverage, intimidation, or rule avoidance.

7.5 No Permanent Entitlement

Invites, roles, whitelists, access permissions, creator status, partner status, tester status, and similar privileges do not create permanent rights.

7.6 Elevated Standard for Public-Facing Roles

Creators, contributors, partners, testers, and other public-facing or trust-based participants may be held to a higher standard of conduct due to their visibility, access, or community impact.

8. Enforcement, Evidence, and Review

8.1 Enforcement Authority

IHS may interpret, review, assess, and enforce these Guidelines within the relevant operational context.

8.2 No Warning Requirement

IHS is not required to issue a warning before taking action and is not required to apply lighter sanctions before heavier sanctions.

8.3 Factors in Enforcement

IHS may consider severity, context, intent, frequency, risk, history, cooperation, evidence, community impact, operational burden, and safety concerns when determining an outcome.

8.4 Available Actions

IHS may take any proportionate action it considers reasonably necessary, including but not limited to:
a. reminders;
b. warnings;
c. content removal;
d. mutes or communication restrictions;
e. role or permission removal;
f. access restrictions;
g. support limitations;
h. temporary suspension;
i. permanent removal;
j. blacklist measures;
k. revocation of creator, partner, tester, or contributor status.

8.5 Evidence

IHS may review and rely on relevant available evidence, including logs, screenshots, recordings, reports, support tickets, witness statements, system records, platform information, contextual behavior patterns, and related materials.

8.6 Non-Disclosure of Full Internal Handling

IHS is not required to disclose all evidence, internal notes, moderation logic, detection methods, or enforcement reasoning in full.

8.7 Appeals

Where IHS provides an appeal, reconsideration, or review route, users must use it honestly, respectfully, and in good faith.

8.8 Grounds to Deny or Close an Appeal

IHS may deny, close, archive, or decline further review where an appeal is abusive, repetitive, dishonest, retaliatory, unsupported, or does not provide meaningful new basis.

8.9 No Guarantee of Reversal

Submission of an appeal does not guarantee reinstatement, detailed explanation, further review, or reversal of an earlier decision.

9. Reservation of Rights and Final Provisions

9.1 Reservation of Operational Rights

IHS reserves the right to update, interpret, restructure, supplement, or replace these Guidelines where reasonably necessary for community protection, platform compliance, project development, or studio operations.

9.2 Platform Rules Still Apply

Use of IHS through Roblox, Discord, or other platforms remains subject to those platforms’ own terms, policies, and operational control.

9.3 Spirit of the Guidelines

IHS may take action against conduct that violates the purpose, integrity, safety objectives, fairness standards, or intended protections of these Guidelines, even where that conduct is not described word-for-word in a single article.

9.4 Severability

If one provision of these Guidelines is found invalid, impractical, or unenforceable in a specific context, the remaining provisions remain in effect to the fullest extent reasonably appropriate within the IHS environment.

9.5 No Waiver

Failure by IHS to enforce a provision in one instance does not waive its right to enforce that provision or any other provision in another instance.

9.6 Informational and Operational Nature

These Guidelines are community, moderation, and operational rules for participation in IHS environments.